File Servers
- Inventory
- Platform Performance
- NOS Choice: NetWare, Windows, LINUX, etc.
- Hardware Configuration
- Directory Structure
- Security & User Administration
- Disk Subsystem, Redundancy and Fault-Tolerance
Database & Applications Servers
- Inventory
- Platform Performance
- Hardware Configuration
- Data Redundancy and Fault Tolerance
Meta-Directories
- NDS, ED, or AD (NetWare or Windows)
- Time Synchronization
- Partitioning Strategy
- Directory Health
Local Area Network
- LAN Mapping
- Cabling Quality
- Performance
- Switch/Hub Layout & Efficiency
- Protocols in Use (IPX/SPX, TCP/IP, etc.)
Disaster Recovery Plan
- Automatic Replication of Critical Servers
- Replication of Critical Network Infrastructure
- Remote Location Access
Backup Systems
- Tape Rotation Scheme
- Backup Policies / Off-Site Storage
- Server Being Backed Up
- Backup Completion Time
- Media Quality
- Physical File Restoration
Power Supply
- Automatic Shutdown of Critical Servers
- Backup of Critical Network Infrastructure (such as hubs and routers)
- Backup Power Supply & Health
Internet Connectivity
- DNS & Zone data; Authoritative Host
- E-mail & Web Access
- Router Type & Configuration
- Firewall Security and Performance
- Gateways
- TCP/IP Address Assignments; NAT; DHCP
Wide-Area Network(s)
- Topology
- Remote User Support
- Performance
Virus Protection
- Workstations
- Servers
- Special Agents For Mail Servers and Databases
- Licensing/Expiration
- Automatic Updating
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Remote Access (In/Out)
- Configuration
- Security
- Remote Node vs. Remote Control
- Citrix Server & Configuration
Telephony
- PRI / T1 Configuration; Reliability
- Broadband Service & Configuration
- POTS Lines & Distribution
- Modem Use & Security
Internet / Web Services
- Security
- Performance & Integration
- Maintenance Procedures
Email
- Post Office Configurations
- Internet Connectivity
- Internal Policies, if appropriate
Enterprise Applications
- Database Security & Design
- File Server Security
- Replication Schedules
- Policies and Procedures
- Mail / Collaboration / Facsimile
- New Applications / Integration
Workstations
- Hardware Inventory
- Operating Systems
- Installed Applications
- Network Card Configuration
- Standardization Vhardware
- Standardization Vsoftware & Configuration
Desktop/Productivity Applications
- Application Inventory
- License Compliance
- Workstation and Server Based Application Documentation
Policy and Procedure
- Review Existing P&P's
- User Creation / Deletion
- File Restoration Requests
- E-mail Confidentiality
- Content Access & Control
Staffing Requirements
Training Requirements
- User
- Administrator
- Executive
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