Raffa Newsroom
Raffa Newsroom
Raffa Newsroom
Not For Profit Solution Center Announces Customer Advisory Board to Enhance Microsoft Dynamics ERP and CRM Marketing Efforts | News Release

3/15/2010

FOR IMMEDIATE RELEASE

CONTACT:
Fred Diamond
DIAMOND Marketing
703.628.6910
fdiamond@freddiamond.com

Not For Profit Solution Center Announces Customer Advisory Board to Enhance Microsoft Dynamics ERP and CRM Marketing Efforts


Board Comprised of IT and Business Leaders with Vast Knowledge of the Technology Solutions Not-for-Profits Need to Be Successful in Tough Economic Environment Mar. 22, 2010 (Washington, DC)- The Not for Profit Solution Center, a network of Microsoft Dynamics partners and sales personnel, today announced that it has instituted a new customer advisory board to support its growing efforts in the Not-for-Profit (NFP), NGO (Non-Governmental Organization), membership and association markets for the company's Microsoft Dynamics ERP and CRM solutions in its East Region. Microsoft has supported organizations in these markets throughout most of its history.

The newly-formed board is comprised of leaders at NFPs as well as companies that provide critical business services to executives at those organizations. Employees at some of Microsoft's top Dynamics partners to the NFP market are also represented.

The new board includes:

  • Carol Clark; Chief Operations Officer; Association of Public Health Laboratories
  • Wayne Guinn; Director, Finance; The National Society of Collegiate Scholars
  • Reggie Henry; Chief Technology Officer; ASAE & The Center for Association Leadership
  • Susie Hudachek; Senior Consultant, Technology Management; Delcor
  • David Keen; Chief Financial Officer; National Association of Counties (NACo)
  • Christopher Keightley; Vice President, Information Technology; United Way of America
  • Peter Pfeiffer; Managing Partner; Tatum LLC
  • Tom Raffa; Managing Partner; RAFFA PC
  • John Robertson; Director, Financial Operations and Business Services; American Petroleum Institute
  • Kimberly Robinson; Director of Finance and Administration; International Women's Media Foundation
  • Andrew Toner; Manager of Systems Development; American Psychological Association


The customer advisory board will help Microsoft bring the optimum ERP and CRM solutions to its East Region customers in this market segment. The board will share its insight into the challenges and needs NFPs face to ensure that Microsoft Dynamics solutions are closely aligned with the current and future needs of its customers. The company has also recently created the Microsoft Solution Center for NFPs to more effectively meet the needs of those entities.

Establishing a customer advisory board is the beginning of a series of customer-focused initiatives that Microsoft will be doing to provide more value to these organizations. In April in Washington, DC and May in New York City, the Microsoft NFP Solution Center will host summits in coordination with Microsoft's Community Affairs team. The summits, entitled NGO Connections Days, will feature industry-leading keynote speakers, breakout sessions on NFP business and technology topics, and technology exhibits from Microsoft channel partners who have expertise in the NFP industry.

"The Microsoft NFP Customer Advisory Board was developed to ensure that we continue to support our not-for-profit customers by providing affordable technology solutions, networking opportunities, and a community forum for them as needed," said Chris Sakalosky, Microsoft Dynamics East Region General Manager. "The talented group we have comprised for this board has an amazing amount of knowledge on the issues and concerns facing not-for-profits and NGOs today," said Sakalosky. "We are very fortunate to have such a diverse group of professionals on our advisory board and look forward to obtaining invaluable insight that will be integral to fulfilling our commitment to our customers' success and to improving their customers' service experience."

About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. ​