Raffa Newsroom
Raffa Newsroom
Raffa Newsroom
​Raffa, P.C. Client Meals on Wheels America Wins 2017 Sage Intacct Customer Success Award | News Release

Washington, D.C. – Raffa, P.C. would like to congratulate Meals on Wheels America for winning the 2017 Sage Intacct Customer Success Award.  The award, presented by Sage Intacct, was announced at Advantage 2017.
“Intacct has been proven by thousands of customers to be consistent, reliable, and innovative helping to automate business processes to streamline day-to-day activities,” said Raffa partner Seth Zarny. “We’re proud to have worked with Meals on Wheels to help them identify and implement Intact.  We were also pleased that the interface to their new membership system worked extremely well.”
Meals on Wheels America, the largest national association representing senior nutrition programs in the country, switched to Intacct with the help of Raffa in 2014, enabling their finance team to streamline and automate grant fund tracking, as well as several other business processes.
Intacct is the leading provider of best-in-class Software-As-A-Service (SAAS) financial management and accounting software.  Raffa partners with their clients maximize the use of their financial system(s) investment.
“The ability to integrate Sage Intacct with other systems that we currently use was a game changer for our close process and allowed us to automate steps and shave a full week off our monthly close,” said Don Miller, CFO at Meals on Wheels America. “We’ve also improved real-time visibility into our performance. We've grown nearly 20% every year since 2013, and the complexity of our business has increased as well.”
Meals on Wheels previously used QuickBooks for their accounting needs, but was limited by the system’s grant management capabilities. With the support of Raffa, Meals on Wheels identified their needs, explored different financial management systems and implemented Intacct.
Among the results Meals on Wheels America achieved using Sage Intacct include:
  • Shortened month-end close time by one-third;
  • Estimated 3X-4X improvement in forecasting process time and accuracy;
  • 60% reduction in field work for audit preparation; and
  • Doubled revenue since 2013 with only 25% increase in finance team staffing.
The Sage Intacct Customer Success Awards recognize organizations that use Sage Intacct to improve both business and financial operations, as well as grow their bottom line. Meals on Wheels America was one of six organizations selected by Sage Intacct for the award following a thorough evaluation of each candidate’s business impact.
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About Raffa, P.C.
As a B-Corp certified, majority women-owned, national Top 100 professional services advisory firm to nonprofits and socially-responsible businesses Raffa provides a wide array of services and back-office solutions to support and strengthen every aspect of their  clients’ operations from tax, audit, accounting and HR administration, to IT services, benefits, and wealth management. With a mission to serve as a catalyst for positive systemic change, Raffa is about the people they serve, the relationships they nurture, the individual and collective contributions of their staff, and the myriad of actions they take for the betterment of the community.